Buyers’ expectations have changed ...
In today's competitive business-to-business (B2B) world, buyers and sellers are independent agents, and the journeys customers take to engage with your business are complex and rapidly changing.
Customers now reach your business how, when and wherever they want - whether that means engaging with a salesperson, working with partners, or completing transactions independently through
To unlock the potential value of these empowered customers, businesses must streamline the customer journey and deliver a consistent, enjoyable experience for all users.
Find out why UX/CX is driving innovation across the CPQ space by reading Forrester's Wave: Configure-Price-Quote Solutions, Q1 2017: