Rise to the challenge of delivering a better user experience
For many businesses, it's a constant struggle to rise to the challenge of better experience management. Their current processes and tools are disconnected — spanning the front, middle, and back offices. They plan initiatives by system, feature and function — they are so focused on using discrete technologies to solve isolated problems that they create siloed, fragmented solutions that fail to consider the entire customer journey.
At FPX, we simplify intricate buying and selling processes with technical solutions that align to modern customer expectations. We enable businesses to reduce complexity while creating a cohesive experience for all users, across all channels and touchpoints.
Customers are guided toward products and configurations that best meet their needs, dealers and distributors can efficiently optimize inventory and pricing, and salespeople are enabled to quickly develop accurate quotes and increase order velocity.
We call this people-centric approach to solving complex technical challenges Experience Management.