Manufacturers are looking to drive revenue by simplifying the sales process and improving the customer experience. While ecommerce is an attractive first step, the fact remains that streamlining sales often starts with solutions like Configure-Price-Quote (CPQ). In this guide, we'll set up the initial steps for going omnichannel.
You'll learn:
- Why omnichannel doesn't start and end with ecommerce
- How to shift your thinking to focus on solutions that enhance the customer experience from first touch to recurring engagements
- The importance of gathering buy-in from internal teams like sales, IT and others
Download the guide to get the whole story!
