CPQ | Configure-Price-Quote (a registered trademark of FPX, LLC). |
CRM Mode | CPQ OnDemand is typically accessed through a CRM application. Users may access CPQ OnDemand through custom links created within the CRM application. Each user can only access data associated with the user name and the user’s organization. Data for each organization is stored in a separate database. |
Direct Mode | CPQ OnDemand can be accessed directly through the CPQ OnDemand login page or other portal. |
CPQ OnDemand | FPX's flagship SaaS application used by thousands of salespeople to configure, price and quote products and services. The application generates an accurate customer proposal in real-time. |
CPQ OnDemand Offline Edition | The FPX application that users run locally on a business-class computer with a periodic Internet connection for the purpose of downloading data updates and uploading work. |
CPQ OnDemand Setup | Allows designated system administrators to specify many settings for their CPQ OnDemand sales system implementation. |
CPQ OnDemand Web Services API | Provides programmatic access to an organization's CPQ OnDemand information using a simple, powerful and secure application programming interface (API). |
Implementation | The process of organizing and importing a customer's product, pricing and workflow data and proposal templates into the CPQ OnDemand application to provide a fully functional solution for the customer. |
Multi-Tenant | A single instance of the application runs on a group of servers, providing service to multiple organizations (tenants). Benefits include a lower cost of operation, better efficiency, and the ability to update all tenants to a new version of the application simultaneously. |
Product Configuration | The process of selecting a product, sub-products and options. Product configuration applications typically validate the selections to ensure all selected items are compatible. Advanced applications are able to perform this validation in real time and also calculate the correct pricing every time a change is made to the product configuration. |
Product Configurator | An application used for product configuration. The advent of product configuration applications in the 1980s dramatically reduced the time it takes to complete the sales cycle because salespeople were empowered with all the data needed to properly specify products, even highly complex products. CPQ OnDemand uses FPX’s powerful configuration engine to generate error-free configurations. The engine relies on a configuration database (created with FPX's Product Data Manager) that includes business rules. These rules represent the knowledge of a company’s engineers, legal staff, product specialists, and marketing experts. |
Product Data Manager (PDM) | A configuration engine is only as good as the database behind it. FPX’s Product Data Manager (PDM) allows an organization to assemble all of its product and pricing information into a compact data set. Business rules are expressed using simple syntax developed by FPX. The PDM was designed for use by product experts – not programmers. The PDM easily supports multi-language and multi-currency applications – a necessity for most global organizations. |
Proposal | One key to quickly closing a sale is the ability to present proposed products to customers in an easy to understand format. CPQ OnDemand generates proposals that present detailed information, even pricing down to the option level if desired, in an attractive format. Users can select the pages to include in the proposal, and even the order in which the pages appear. |
Quoting Application | An application used to generate product/services pricing for a prospect so that a purchase decision can be made. Users can prepare several quotes to allow their customers to choose from a variety of options. For example, they may want to prepare quotes with slightly varying configurations, or varying discounts based on what options are selected. CPQ OnDemand is known for its ability to generate "Perfect Quotes" for complex products. CPQ OnDemand is used to generate thousands of quotes every month in multiple languages and currencies representing billions of dollars in configured products. |