IDC Spotlights Tiburon's CPQ Solution

IDC Solution Snapshot

October 2011

Organization: Tiburon, a provider of automation solutions for safety, emergency, and corrections facilities

Operational Challenge: Automate the highly complex product pricing, configuration, and proposal process in a market that requires custom solutions that include product integration and dependencies while linking the solution into an existing sales force automation tool

Solution: CPQ OnDemand — a cloudbased product configuration, pricing, and proposal generation solution from FPX

Project Duration: Phase one lasted nine months, while phases two and three lasted between three and six months

Benefits: Faster, more accurate proposals; more efficient salespeople; and integration of information into sales force automation for better overall management of the process

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